Open in app
Cover art for How group chat plans feel decided without commitment

How group chat plans feel decided without commitment

Psychology · 6 min listen

Get the app on mobile
Download on the App Store Get it on Google Play
Cover art for How group chat plans feel decided without commitment
0:00
0:00
Transcript

HostWe have all been there. You're in a group chat, someone suggests getting tacos on Friday, a few people send a thumbs up, and suddenly it feels like a real plan. But then Friday rolls around and everyone is just sitting on their couch because nobody actually booked a table or picked a time. It's this weird trick of the mind where talking about doing something feels exactly like actually doing it. Why does our brain treat a string of texts like a done deal?

GuestWell, the big thing to look at is how our brains are very bad at telling the difference between a conversation and an action. When you type out the words about going to that new pizza place, your brain starts to paint the picture. You can almost smell the crust. You see your friends in your mind. To your brain, you're already halfway there. So when three people put a heart on that message, it feels like the deal is signed. We get a little hit of good feeling, a social win, without doing any of the hard work like checking if the place is even open. It's like we're eating the meal in our heads, so we stop feeling hungry for the actual plan. We satisfy the urge to be social just by talking about being social.

HostBut I feel like I'm being clear when I use a thumbs up or a heart. To me, that means I'm coming. I have looked at my day and I'm free. How's that not a real yes?

GuestIt's a soft yes. Think of it like a social signal rather than a real promise. You're saying you like your friends and you like pizza. But you're not saying you'll be at the corner of Fifth and Main at seven o'clock. The problem is that a group chat is a huge pile of these soft yeses. In a group, we also tend to look at the crowd to see who's leading. If nobody steps up to be the boss of the night, we all just float. We think, surely someone else knows what's going on. It's a bit like seeing a car on the side of the road. If you're the only one driving by, you might stop to help. But if there are a hundred cars, you assume someone else has already called for help. In a chat with ten people, you assume one of the other nine is handling the boring stuff.

HostThat feels a bit lazy though. Are we all just getting worse at this because of our phones?

GuestIt's not really about being lazy. It's about how the phone makes it too easy to stay in the dream phase. Before we had these chats, if you wanted to meet up, you had to call one person at a time. You had to say a time and a place because the phone call had to end. You needed a result. Now, the chat is a never ending stream. A plan is never finished; it just keeps moving and flowing. And because it's always moving, nobody feels the need to grab it and make it sit still. We have traded the hard work of planning for the easy feeling of being included.

HostI don't know, if I see five hearts on a message about dinner, I'm clearing my Friday night. I'm not even looking for other plans because I think I have one. It feels like I'm being stood up if it doesn't happen, even if no time was ever set.

GuestAnd that's where the friction comes in. You have made a mental contract, but your friends are just enjoying a social vibe. To them, the heart was just a way of saying that it's a good idea and they want to keep talking about it. They might not have even looked at their calendar yet. We're using the same little pictures to mean two very different things. One person sees a commitment and the other sees a suggestion. The chat hides that gap because it feels so fast and so certain. It creates a false sense of being on the same page.

HostSo how do we actually get out of the house? Does someone have to be the person who ruins the fun and starts asking for a specific time?

GuestThat's exactly the issue. Every group needs a closer. That's the person who feels the silence and hates it. But in a group chat, being the closer feels a bit like being a buzzkill. You're the one who stops the fun talk about how great the night will be and starts asking about parking and who's driving and if the place takes cards. It ruins the mood of the dream. So we all stay in the dream until it's six o'clock on Friday and the dream just pops. The best way to fix it's to realize that a chat isn't a room where things happen. It's just a place where we talk about things happening. You have to move the idea out of the stream and onto a calendar.

HostIt's funny because the more people are in the chat, the less likely it's that we'll actually see each other. It's like the plan gets spread too thin.

GuestIt really does. There's a sweet spot for groups, and usually, that number is small. Once you get past five or six people, the feeling that someone else will handle it becomes too strong. You also have the fear of left out feelings. If you ask a specific person to pick a time, you might be ignoring someone else. So we stay vague to be nice. But being vague is what kills the plan. The most helpful thing you can do is be the person who says a specific time and place and asks for a yes or no. It feels bossy, but it's the only way to turn text on a screen into people at a table.

HostThe hardest part is that first move, because if you say seven o'clock and nobody replies, it feels like you're shouting into an empty room.

GuestThat social risk is why we love the emojis. They're safe. They don't ask for anything and they don't risk much. But the biggest hurdle is that we treat the chat like a room we're standing in together, when it's really just a pile of notes we're leaving for each other to find later.

HostThose tacos stay in the dream world until someone finally asks for the address and a real time to meet.

Made with Wander

A world of curiosity you can listen to. Explore endless questions, or ask your own.

Get the app