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How the decoy effect steers your spending

Business · 5 min listen

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Cover art for How the decoy effect steers your spending
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HostHave you ever stood at a coffee shop counter and noticed that the medium cup costs almost exactly the same as the large? It feels like the medium is barely even an option. It's just sitting there to make you think you might as well get the big one for a few cents more.

GuestThat's exactly what's happening. We like to think we know what things are worth, but the truth is we're basically blind to value. We don't have a fixed price list tucked away in our heads that tells us what a cup of coffee or a magazine should cost. Instead, our brains are built to spot how things compare to the items right next to them. We look for the yardstick. This is why a hundred-dollar bottle of wine feels like a bargain if it's listed next to a five-hundred-dollar bottle. But if that same hundred-dollar bottle is sitting next to a fifteen-dollar one, it feels like a total rip-off. Companies know this, so they give us a yardstick that makes the thing they want us to buy look like the best deal in the room.

HostSo they're not just giving us choices. They're framing the whole world so we see one specific thing as the winner.

GuestRight. There's a technical name for this called asymmetric dominance. It sounds a bit wordy, but it just means one choice is clearly better than another in every single way. To make this work, a company sets up three players. You have the target, which is the expensive thing they actually want you to buy. Then you have the competitor, which is the cheaper, basic version. And finally, you have the decoy. The decoy is the secret sauce. It's built to be worse than the target in every category, like size or quality or price. But here is the trick: it's only partially worse than the cheap competitor.

HostWait, I'm trying to wrap my head around that. Why would a company go through the trouble of making a product that's worse than both of the other options? Nobody is going to buy a dud on purpose.

GuestThat's just it. They don't want you to buy the decoy. Its only job is to sit there and look bad next to the target. By making the target look like a better version of the decoy, the company gives your brain a shortcut. It bypasses that little voice in your head that tells you to watch your budget. When you see a choice that's clearly better than another one, it feels good. It's like your brain found a cheat code. You stop comparing the expensive target to the cheap competitor and start comparing it to the decoy instead.

HostIt's like they're setting up a race where one runner has weights on their ankles just so the other runner looks faster.

GuestThat's a great way to put it. There was a famous study about this using magazine subscriptions. A group of students was offered two choices: a web sub for about sixty dollars or a print and web sub for a hundred and twenty-five. When those were the only choices, most people picked the cheaper, sixty-dollar web sub. It makes sense. It's less money. But then the researchers added a third option, a useless decoy. They offered a print-only sub for the same price as the print and web sub: a hundred and twenty-five dollars.

HostBut that's a terrible deal. Why would anyone want just the print when they could get the print and the web for the same price?

GuestThey wouldn't. Nobody picked it. But the moment that useless choice appeared, the results flipped. Suddenly, the print and web sub looked like a steal because you were basically getting the web part for free. Most people switched and bought the expensive hundred-and-twenty-five-dollar sub. The decoy changed the whole context of the menu. When the researchers took that useless decoy away, people went right back to picking the cheapest option. It shows that the "useless" product was actually the thing driving all the big sales.

HostIt feels a bit like we're being tricked into spending more, but at the same time, I can see why it works. It makes the decision feel easier.

GuestIt really does. Picking between two very different things is actually hard work for the brain. If you have to choose between low price and high quality, you feel a kind of stress. We call this choice conflict. We hate making trade-offs because they remind us of what we're giving up. If I buy the cheap one, I lose quality. If I buy the nice one, I lose money. A decoy takes that pain away. It gives you a clear, logical reason to pick the expensive target. It turns a tough value judgment into a simple comparison where one thing is clearly better than the other. You walk away feeling like a savvy shopper who spotted a great deal, when really, you just followed the path they laid out for you.

HostSo that medium coffee isn't just a cup of beans and water. It's a little nudge to make me feel like a genius for spending an extra quarter on the large.

GuestThe decoy is there to make the most expensive choice feel like the only one that makes any sense.

HostI'll definitely be looking at that coffee menu a lot differently tomorrow morning.

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