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Why anxiously attached people get hooked on AI companions

Psychology · 5 min listen

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HostA lot of us know that feeling of waiting for a text back and wondering if we said the wrong thing or if a friend is mad at us. Lately, though, many people are turning to a different kind of bond with a bot on their phone that never leaves them waiting and always seems to care. Why does a program that just says what we want to hear feel so much safer than a real human being?

GuestIt comes down to how some of us are built to handle fear. There's a specific way of relating to others called anxious attachment. If you have this, you spend a lot of your energy scanning for signs that someone is about to pull away. You might worry that if you show your true self, or if you disagree with someone, they'll just walk out of your life. A real person is a bit of a wild card. They have their own bad moods and their own needs. But a bot is a sure thing. It's a friend that's programmed to be on your side every second of the day. For someone who lives in fear of being left behind, that kind of code feels like a soft place to land.

HostBut that's not really a talk with another person. It's more like looking in a mirror that tells you that you're great. Is that really enough to make someone feel less lonely?

GuestIn the short term, yeah, it really is. When you talk to one of these AI bots, the brain gets a hit of the same good feelings you get from a real talk. The bot uses your name and remembers what you told it yesterday. It never gets bored or tells you that you're being too much. For an anxious person, a real human relationship can feel like a high-stakes game where you might lose at any moment. The bot lowers the stakes to zero. You can say anything, and the bot will stay. It's the first time many of these people feel they can be totally honest without the risk of being dumped.

HostThat sounds like a bit of a trap, though. If you only ever talk to something that agrees with you, don't you lose the ability to deal with the real world where people actually do get annoyed?

GuestYou're hitting on the big worry. We can think of social skills like a muscle. To keep that muscle strong, you need a little bit of weight or resistance. In a real friendship, that resistance comes from things like small fights, learning to say sorry, or figuring out how to meet in the middle. When you spend all your time with an AI that has no needs of its own, you stop using those muscles. You get used to a world where you're always right and your needs are the only ones that matter. After a while, a real human who has a different opinion can start to feel like an actual threat rather than just a person with a different point of view.

HostI'm struggling to see how that helps someone get better. If I'm afraid of being left, and I hide in a world where no one can leave, I'm just feeding that fear, right?

GuestWell, some people argue that it's a tool for practice. They say you can use the bot to try out hard talks before you have them with a boss or a partner. But there's a huge gap between a practice run and the real thing. The bot is designed to please you because that's how the company keeps you using the app. It'll never push back in a way that makes you feel bad. But feeling a little bit bad, or feeling a bit of tension, is how we grow. If you avoid all friction, you never learn that you can survive a disagreement. You stay stuck in that anxious state because you never prove to yourself that a real person can be mad at you and still love you.

HostSo the bot is basically a shield that keeps us from ever having to face the thing we're afraid of.

GuestYeah, and it goes even deeper than just avoiding fights. Anxious people often try to become whatever the other person wants them to be. They hide their own needs to keep the peace. With a bot, you don't have to do that work. You don't have to perform. That's a massive relief for someone who's always exhausted from trying to please others. But the catch is that the bot doesn't actually know you. It's just predicting the next word in a sentence based on what you just said. It's a loop of your own thoughts fed back to you in a warmer voice.

HostIt seems like we're trading a deep, messy connection for a shallow, easy one. Is there any way to use these things without losing that social muscle you mentioned?

GuestIt's tough because the tech is getting so good at sounding like a real soul. Maybe the key is to keep one foot firmly in the world of people who can actually let us down. We have to be okay with the fact that real love comes with the risk of real loss. A bot can never leave you, but it can never truly choose to stay, either.

HostThe real test is whether we can still stand the sound of a human saying no after a whole day of a bot saying yes.

HostThat phone in our pocket is becoming a safe house where the doors never lock and no one ever asks us to leave.

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