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Cover art for Why firms spend fortunes on ads that sell nothing

Why firms spend fortunes on ads that sell nothing

Business · 6 min listen

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Cover art for Why firms spend fortunes on ads that sell nothing
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HostI was walking through the city the other day and kept seeing these massive billboards. They didn't have a price, no website link, not even a shop address. Just a beautiful photo of a bag or a watch and a logo. It seems like such a waste of money when you could just track a click on a phone. Why do these huge companies spend so much on ads that don't even try to sell you the product?

GuestIt feels like a bad move if you look at it as a simple trade, but these companies are playing a much deeper game. We're used to the internet where every ad wants us to click a button right now. But these big, vague ads aren't about the click. They're doing something called signaling. Think about a peacock. That bird grows this huge, heavy, bright tail that makes it much easier for a tiger to catch him. It seems like a terrible idea for staying alive. But the tail tells every other bird, look how strong and healthy I am. I can carry this huge, useless thing and still be the best. When a brand buys a three million dollar ad in the middle of a square, they're telling you they have the money to burn. It shows they're a safe bet because a company that's about to go bust could never afford to be that loud.

HostSo you're saying they're just showing off how rich they are? That feels like a giant ego trip for a boss rather than a real plan to help a business. If I have a million dollars to spend, I would want to know exactly how many shoes I sold because of that one ad.

GuestWell, you can do that with a small shop, but for a global name, showing off is the plan. If you see a brand on a billboard every day for five years, your brain starts to trust it more than a random name that pops up in a search. It's about building a sense of being part of the furniture. We tend to trust things that feel like they have been around forever and will stay around forever. If they can afford to spend millions on an ad that says nothing, they must be doing something right. It takes away the fear that the brand might vanish tomorrow. But there's a second layer to this that's even more clever. It's not just about what you think of the brand. It's about what you think everyone else thinks of the brand.

HostThat sounds like a bit of a stretch. I don't usually stand there looking at a sign and wonder what the guy next to me is thinking about a brand of soda. How does that help them sell more cans?

GuestIt's all about what we call common knowledge. If I see an ad alone on my phone, I only know that I saw it. But if we both see a giant ad during a huge sports game on TV, I know that you saw it, and you know that I saw it. We all know that everyone else knows the brand is cool or high-end. That makes the brand a sort of social tool. If you buy a certain type of car or wear a certain logo, you aren't just buying a thing. You're buying a way to talk to the world without speaking. You know that when people see that logo, they'll get the same message you got from the ad. That only works if the ad was shown to everyone at once.

HostBut couldn't they just spend that same money on making the product better or cheaper? If the car is actually the best, wouldn't people eventually find out anyway? It feels like we're paying extra for the product just to fund their expensive habits.

GuestYou're right that we pay more, but the ad actually changes how the product feels to us. A plain white t-shirt and one with a famous logo on the chest might be made of the same cotton in the same mill. But because of those huge, expensive ads, the logo tells a story. It makes you feel like you belong to a group. If they spent that money on better cotton, you might have a slightly softer shirt, but you would lose the feeling of being part of that tribe. For a lot of people, that feeling is worth the extra ten or twenty dollars. Plus, these big ads act as a kind of bond. The brand is putting its name on the line. If they spend a fortune to tell everyone they're the best, and then they sell a piece of junk, they lose all that money. The ad is a promise that they're going to try hard to stay on top.

HostSo it's less about the item and more about the name being a safe bet. I guess I can see why a big tech firm or a car maker would do it. But does this still work now that we all live on our phones? It feels like the old way of doing things.

GuestIt's actually becoming more important because the digital world is so crowded. On your phone, everything feels small and fleeting. You see an ad, you swipe, and it's gone. A giant physical sign or a massive TV spot feels solid. It has weight. It says this company is a real part of the physical world, not just a bit of code. And since it's getting harder to track people online because of new privacy rules, brands are going back to these big, old-school ways of reaching us. They want to be the first name you think of when you're standing in a shop aisle. If they can win that spot in your head, they don't need a buy button on the screen. They have already won.

HostThe most successful brands are the ones that stop trying to sell you a product and start trying to sell you a world that everyone else already believes in.

HostThat guy on the billboard with the fancy watch isn't looking for a buyer, he's just making sure that when I see that logo, I see the same dream as everyone else on the street.

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