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Why luxury growth relies on price hikes over volume

Business · 5 min listen

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Cover art for Why luxury growth relies on price hikes over volume
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HostIt feels like every time I walk past a high-end shop, the prices on those leather bags have jumped again. A few years ago, a nice piece might have been a big reach, but now it feels like the price is just in another world entirely.

HostWhy are these brands leaning so hard into charging more rather than just trying to sell more stuff to more people?

GuestIt's a massive shift in how the whole business works. For a long time, the goal was to get as many people as possible to buy a little piece of the dream, like a wallet or a belt. But lately, the biggest names in the game have realized that selling more items can actually hurt the brand. If everyone has that specific bag, it stops being a status symbol. So, they have pivoted. Instead of moving more boxes, they're hiking the price of the boxes they already sell. In the last year or two, almost all the growth we have seen from the top brands didn't come from more people shopping. It came from the same small group of people paying much, much more.

HostBut that seems like a risky bet. If you keep raising prices, do you not eventually run out of people who can actually pay?

GuestYou would think so, but the math is different at the very top. There's this group called the aspirational buyer. These are people who save up for months to buy one nice thing as a treat. As prices for a standard flap bag go from five thousand to ten thousand dollars, those buyers are getting priced out. They're just gone. But the brands don't seem to mind losing them. They're focusing on the top one percent of the one percent. Those people don't care if a bag costs ten thousand or twelve thousand. In fact, for that group, the higher price can actually make the item more attractive. It acts like a tall fence that keeps everyone else out.

HostSo they're basically firing their less wealthy customers on purpose?

GuestIn a way, yes. It's about keeping the brand special. If you see a bag on every subway car, it loses its magic. By doubling the price, they make sure you only see it in the back of a chauffeured car. But there's a more practical side to this too. Making more stuff is actually really hard. To sell ten times as many bags, you need ten times the leather, more factories, and more workers who know how to stitch things perfectly by hand. Those things are in short supply. Raising the price is much easier. You don't need a new factory to change a price tag from six thousand to nine thousand. It's pure profit that goes straight to the bottom line without the headache of making more physical goods.

HostI don't know, it feels a bit like price gouging to me. If the bag is the same as it was three years ago, how do they justify charging double?

GuestThey don't really try to justify it based on the leather or the labor. They justify it based on the brand name. They call it brand equity. Every time they raise the price, they're testing how much power that logo has. And so far, it has worked. Look at some of the biggest French houses. They have been raising prices twice a year, every year, and their profits are hitting record highs. They're betting that the world is becoming more lopsided. There are more billionaires than ever, and those people want things that the rest of us can't have. If they keep the supply low and the price high, they create a sense of frantic demand.

HostBut does this not leave them open to a big fall? If the economy dips and even the rich start feeling a bit of a squeeze, they have no one else to sell to.

GuestThat's the big worry right now. We're starting to see some cracks. In places where the economy is slowing down, even those wealthy shoppers are starting to pull back a little. When you have driven away all the people who used to buy the entry-level stuff, you have no safety net. If the super-rich stop buying, these brands don't have a backup plan. They have spent years telling the middle class that they're not welcome anymore. You can't just turn around and ask them to come back the moment things get tough.

HostIt's a strange world where selling less of what you make is seen as the winning move.

GuestIt's the ultimate flex. Some of these brands are even making it harder to buy their stuff once you have the money. You might have to build a relationship with a sales person or buy a bunch of small things just to be offered the chance to buy the bag you actually want. They're not selling leather anymore. They're selling the feeling of being on the inside of a very small, very expensive circle.

HostThe price tag is the gatekeeper.

GuestThese houses are betting that the fewer people who can own their work, the more everyone will want it.

HostThat fancy bag in the window isn't just a place to keep your keys anymore; it's a clear sign of who's allowed inside the store and who has to stay on the sidewalk.

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